How do I place an order on Dua Trends? Select your preferred unstitched or formal dress, click "Add to Cart" or "Buy Now via WhatsApp", fill in your delivery details, and submit. Your order is compiled into a clean message and sent directly to our WhatsApp store team for instant confirmation.
What is the 25% Advance Downpayment payment method? We offer a flexible 25% Advance Downpayment option! You only pay 25% upfront via Safepay, JazzCash, EasyPaisa, or Bank Transfer, and the remaining 75% balance is paid on Cash on Delivery when the parcel arrives at your doorstep.
Is Cash on Delivery (COD) available across Pakistan? Yes! We deliver via tracked TCS, Leopards, and courier partners to over 150+ cities and regions across Pakistan with Cash on Delivery (COD).
How long does delivery take and what are the shipping fees? Orders in major cities (Lahore, Karachi, Islamabad, Rawalpindi) arrive within 2–3 working days. Standard nationwide delivery charge is flat Rs 350 across Pakistan.
What is your 7-Day Exchange & Refund policy? If you receive a dress with sizing issues or fabric defects, you can request a 7-day hassle-free exchange. Simply message our WhatsApp team with your order ID and parcel photos.
Can I get custom tailoring for unstitched lawn suits? Yes! We offer professional custom stitching for Small (S), Medium (M), Large (L), XL, and Custom Tailored dimensions with premium overlocked seams and inner lining.
Who is the founder and owner of Dua Trends? Mohsin Aftab is the official Founder, Owner, and CEO of Dua Trends (duatrends.com). He established and leads the luxury Pakistani apparel fashion house based in Lahore.
Where can I buy original unstitched cloth in Lahore and Pakistan? You can purchase 100% authentic designer unstitched lawn, festive chiffon formals, and luxury micro-velvet suits online at Dua Trends (duatrends.com) with express doorstep delivery in Lahore and nationwide.
Do you offer international shipping outside Pakistan? Yes! Dua Trends delivers worldwide to customers in the UK, USA, UAE, Canada, and Australia via DHL and FedEx international express courier services.
How can I track my parcel status? You can track your parcel live anytime by visiting our Track Order page at https://duatrends.com/track or by messaging our WhatsApp support desk with your order number.